Reference

8ii Legal for Clear Indonesia Account Rules

8ii Legal gives you a clear place to check account rules, data handling, cookies and payment conditions before you open an account.

Account termsData and cookiesPayment conditionsLocal-law access

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DANA, QRIS and the Terms That Apply

8ii Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice explains the conditions attached to an 8ii account, including account creation, phone verification, permitted access, payment records and requests to correct account details. It also describes how we handle DANA, OVO, GoPay and QRIS references when a deposit or withdrawal needs checking, without

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changing the rules of those payment services. Bank transfer and virtual account activity may require a receipt or transaction reference so we can match the record to your account. Cookies are addressed separately so you can understand their role when you open Legal on a phone
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or desktop browser. Where local law permits, you may use the services described on the site; access depends on local law, and our terms can change when a legal or operational requirement changes. Read the current wording before opening an account, and use the support form
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if a clause or account step is unclear.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Where to Ask About a Legal Matter

A clear contact route helps when a Legal clause affects your account or wallet record. Use our support form from the account or cashier area and describe the exact section, device path and transaction reference involved. We can then direct your question to the relevant account, payment or data-handling process.

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Account access

If phone verification or an account step does not match the Legal wording, send the section name and the message shown on your mobile browser or desktop screen through our support form.

Payment record

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the receipt reference and payment status so our support route can identify the applicable policy.

Change request

To ask for a correction to your account details or a clarification of a Legal clause, state the requested change clearly and use the support form linked from the account area.

DATA HANDLING DETAILS

How We Handle Account Data and Changes

Legal is also where we explain the practical controls around your account data. We use account details for the stated account and payment processes, protect access with phone verification, and keep records…

Data use

We describe which account details support access, payment matching and support replies. The Legal wording is the place to check the stated purpose before you submit or update information.

Cookie choices

Our cookie wording explains browser storage used around the Legal page and account path. Check it from your mobile browser or desktop when you want to understand those settings.

Account security

Phone verification is part of the account access path. Keep your contact details current, and use the support form if the verification step or account record appears incorrect.

Record retention

We retain account, payment and support records for the period stated in our Legal wording, including time needed for checks, questions or applicable legal obligations.

Who to contact

Use the support form linked from the account area for policy, data or payment-record questions. Include your account reference and the Legal section that needs attention.

Requesting changes

You can ask us to correct relevant account details by describing the requested change and supplying the supporting reference. We assess the request against the current Legal terms.

Legal Questions About 8ii Access

These answers address the Legal questions you may have before opening an account or sending a payment. For the wording that applies to your situation, check the current notice and contact us through the stated support route.

The 8ii Legal page covers account creation, phone verification, permitted access, data handling, cookies, payment records and requests to correct account details. It is the current place to check those conditions.

Access depends on local law. Where local law permits, you can follow the account path described on the site, review the Legal wording and complete any required phone verification before account access.

Legal explains how we use DANA and QRIS references to match a payment or investigate a status question. Keep the receipt reference available when contacting support about a wallet record.

The Legal wording identifies account details used for access, payment matching and support replies. It also explains cookies and the stated retention period for account, payment and support records.

Use the support form from your account area and describe the correction clearly. Include the relevant account reference and supporting detail so we can assess the request under the current Legal terms.

Yes, the account and payment conditions still apply when you use OVO or GoPay. Keep the wallet receipt or transaction reference, since support may need it to check the payment record.

Use the support form linked from the account or cashier area. Name the clause, describe what happened on your device and include a payment reference when your question concerns DANA, OVO, GoPay or QRIS.

8ii Legal for Clear Indonesia Account Rules

Where to Ask About a Legal Matter

Account access

Payment record

Change request

How We Handle Account Data and Changes

Data use

Cookie choices

Account security

Record retention

Who to contact

Requesting changes

Legal Questions About 8ii Access

01 What does the 8ii Legal page cover?

02 Can I access 8ii from Indonesia?

03 How does Legal treat DANA and QRIS records?

04 What data does 8ii use for my account?

05 How can I request a change to my account data?

06 Does Legal apply when I use OVO or GoPay?

07 Where can I ask about a Legal clause?

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